Terms & Conditions

📋 1. Acceptance of Terms

By accessing or using the Red Roast Coffee website (redroastcoffee.in) and purchasing our products, you agree to be bound by these Terms & Conditions. If you do not agree, please do not use our site.

We reserve the right to update these terms at any time. Changes will be posted on this page, and your continued use constitutes acceptance.

💻 2. Use of Site

You agree to use our website only for lawful purposes and in a way that does not infringe on the rights of others. You are responsible for maintaining the confidentiality of your account information.

• You must be at least 18 years old to make a purchase.
• You agree not to misuse the site, including introducing viruses or hacking.
• We reserve the right to refuse service or terminate accounts at our discretion.

💰 3. Products & Pricing

All product descriptions, prices, and availability are subject to change without notice. We strive for accuracy but do not guarantee that descriptions or other content are error-free.

• Prices are in Indian Rupees (₹) and inclusive of applicable taxes.
• We reserve the right to correct pricing errors and cancel orders affected by such errors.
• Product images are for illustrative purposes and may differ slightly from the actual product.

🛒 4. Orders & Payment

By placing an order, you make an offer to purchase products. We reserve the right to accept or decline any order. Payment must be made at checkout via our secure payment partners.

• We accept major credit/debit cards, UPI, and net banking.
• For wholesale and private label orders, we may issue invoices with separate payment terms.
• All orders are subject to our Shipping & Delivery policy.

🚚 5. Shipping & Delivery

We ship across India. Delivery times are estimates and not guaranteed. For full details, please refer to our Shipping & Delivery page.

• Orders above ₹599 qualify for free shipping.
• We are not liable for delays caused by courier services or unforeseen events.
• Risk of loss and title pass to you upon delivery.

🔄 6. Returns & Refunds

We stand behind our products. Please review our detailed Returns & Refunds policy. In summary:

• Unopened items may be returned within 7 days for a refund.
• Defective or damaged items are accepted within 14 days.
• Refunds are processed to the original payment method within 5–7 business days.

©️ 7. Intellectual Property

All content on this site – including text, graphics, logos, images, and software – is the property of Red Roast Coffee and is protected by copyright and trademark laws.

• You may not reproduce, distribute, or create derivative works without our prior written consent.
• Our trademarks include "Red Roast Coffee" and the associated logo.

🔒 8. Privacy

Your privacy is important to us. We collect and use your personal information in accordance with our Privacy Policy. By using our site, you consent to such collection and use.

• We do not share your personal data with third parties except as necessary to fulfill orders.
• We use secure encryption for all payment transactions.

⚠️ 9. Disclaimers & Limitation of Liability

Our products and website are provided "as is" without warranties of any kind. To the fullest extent permitted by law, we disclaim all warranties, express or implied.

• We are not liable for any indirect, incidental, or consequential damages arising from your use of our products or site.
• Our total liability for any claim related to our products is limited to the purchase price you paid.
• We do not warrant that our site will be uninterrupted or error-free.

🏛️ 10. Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of India. Any disputes arising from these terms or your use of the site shall be subject to the exclusive jurisdiction of the courts in Chikmagalur, Karnataka.

📞 11. Contact Us

If you have any questions about these Terms & Conditions, please contact us:

We aim to respond to all inquiries within 24 hours.